Terms & Conditions

Welcome to Pizza Piet! These Terms & Conditions outline the rules and regulations for the use of our website, app, and food delivery services. By placing an order with us, you agree to comply with these terms.

1. General

• By accessing or using our website or app, you accept these Terms & Conditions in full.
• Pizza Piet reserves the right to modify, update, or change these terms at any time without prior notice.
• All updates to the terms will be reflected on this page.

2. Ordering & Payment

• Orders can be placed through our website, app, or by phone.
• Once an order is placed, it is subject to confirmation and acceptance by Pizza Piet.
• We accept online payments and cash on delivery (COD) as per availability.
• In case of payment failure, the order will not be processed.

3. Pricing & Menu

• All prices mentioned on the website or app are inclusive of applicable taxes unless stated otherwise.
• Menu items, prices, and offers are subject to change without prior notice.
• Images used on the website are for representation purposes only; the actual product may vary.

4. Delivery Policy

• Delivery time may vary based on location, order size, and kitchen load.
• We strive to deliver your food hot and fresh within the estimated delivery time.
• In case of any delay or delivery issue, our support team will contact you immediately.

5. Cancellation & Refunds

• Cancellations and refunds are subject to our Refund Policy.
• Once food preparation has started, cancellation may not be possible.

6. User Responsibilities

• Users must provide accurate details, including name, contact number, and delivery address.
• Users must not misuse the website or attempt unauthorized access to our systems.
• Abuse, fraudulent activity, or fake orders may result in suspension of services.

7. Intellectual Property

• All content, including logos, text, and images, are the property of Pizza Piet.
• Reproduction or redistribution of any part of our website or app without permission is prohibited.

8. Limitation of Liability

Pizza Piet shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or app.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of local courts.

10. Contact Us

If you have any questions about these Terms & Conditions, feel free to contact us using the information below:

• Email: pizzapietbawana@gmail.com
• Phone: 90954-47000 / 90954-49000
• Address: Kanjhawala Road, Near IIFL Gold Loan, Bawana, Delhi

11. Updates to Terms

Pizza Piet may revise these Terms & Conditions from time to time. Continued use of our services after any changes constitutes your acceptance of the revised terms.